Salesforce CPQ Specialist Exam 2025 – Complete Practice Guide

A Guided Selling process in Salesforce CPQ is designed to assist users in selecting products by providing step-by-step prompts. This functionality aims to streamline the sales process, particularly for users who may not be completely familiar with the product catalog or those who need assistance in finding the right combination of products to meet their customers' needs.

The step-by-step prompts help users by guiding them through a series of questions that eventually lead to the most suitable product recommendations based on their responses. This feature is beneficial in reducing confusion and errors during product selection, thus enhancing the overall efficiency of the sales process.

The other choices suggest that either guidance is not available at all, that it is limited to specific situations, or that it serves only for educational purposes, which does not align with the primary function of Guided Selling. In reality, the purpose of Guided Selling is to actively support users in making informed product selections to facilitate more effective sales interactions.